FAQs

Consultation Process

  • What are the rates for consultations?

    New client initial consultation: $300 

    After hours new client consultation: $400



    Follow-up consultation:

    1-10 min: $100

    11-30 min: $200

    31-45 min: $300

    46-60 min: $40



    Please acknowledge our policy regarding practitioner contact via email and telephone voice messaging. All incoming questions for the practitioner should be sent via email. Dr. Jawad will not respond to client messages sent to their personal email address or cell phone. Clarifications regarding current protocol instructions that can be addressed in less than one minute will be responded to free of charge. Any client inquiry that requires greater time, decision-making and/or review of a chart will be subject to a minimum fee of $35.00 per email.



    If payment is not made for a consultation within 10 days after the call, we will automatically charge you for that call. Prices subject to change without notice.


  • Does Dr. Jawad do any in-person consultations?

    Yes, Dr. Jawad does to in-person consultations if you live in the area.  If not, Dr. Jawad works online and holds consultations (national and international) via phone, Skype, or FaceTime.  Dr. Jawad works with clients across the United States and as far as New Zealand, the U.K. and Australia.

  • How do I complete my new client paperwork?

    Simply use our online form by clicking here. 

  • What is the best way to schedule an appointment with Dr. Jawad?

    The fastest and easiest way to schedule an appointment is by using our online scheduler: Click here to make an appointment. The earliest available appointments will always be posted online first. 

Lab testing

  • What types of lab tests are required?

    Depending on the type of test, the samples required are saliva, urine, stool and blood. All tests are completed by the client through easy test kits that are self-administered in the comfort of your own home. Blood tests may be run as needed from your local lab.

  • What laboratories does Dr. Jawad use and why?

    Dr. Jawad has learned that the accuracy of your lab findings and the quality of the professionals performing the lab tests is the key to you uncovering what’s going on. Quality is not equal across all lab companies. Many times we see “normal” test results from regular lab companies and our lab tests find many “functional” problems. The lab companies used by Dr. Jawad have the highest testing standards and the most consistent lab results year after year. These are not replacements for regular medical tests, these tests are only used to detect “functional” issues rather than medical problems and aren’t meant to diagnose or recommend protocols for diseases. We are attempting to detect problems with the functioning of organ systems prior to the onset of a disease.


    Dr. Jawad's Method is a lab-based natural health protocol that tests and identifies the presence and quantitative evidence of dysfunction of the various systems in the body. The lab tests are used to determine the required natural support needed to rebalance your body back to its normal state.


  • Can I order my own test kits through the laboratories or can my regular doctor order the lab tests for me?

    Our authorized laboratories are only able to sell test kits to practitioners. Dr. Jawad uses specific lab tests from small lab companies that exclusively offer functional medicine tests. Larger national labs and local hospital based labs are not helpful for these types of highly specialized tests.


    There may be extra shipping charges for your test kits if you are outside of the USA. If the labs are sourced outside our clinic a lab read and admin fees totaling $189 per test will be charged.

  • How long does it take to get the lab results?

    The results of your lab test(s) will be sent to Dr. Jawad 2 to 4 weeks after mailing your specimens to the lab. After evaluation we will contact you to schedule a follow up appointment to review your results with Dr. Jawad and he will recommend a wellness protocol.

  • How long does it take to get the lab results?

    The results of your lab test(s) will be sent to Dr. Jawad 2 to 4 weeks after mailing your specimens to the lab. After evaluation we will contact you to schedule a follow up appointment to review your results with Dr. Jawad and he will recommend a wellness protocol.

  • Do I have to take all the recommended tests at once?

    The number of labs recommended will depend on your individual situation including the number of issues you struggle with and the length of time you have been experiencing them, but the range is 1-4 lab tests.

  • How much do the lab tests cost?

    Depending on the lab test, the cost is $300-700 per lab kit and you can always start a program just by ordering a single test. Dr. Jawad will recommend between 1-4 labs at the new client consult depending on the clients health issues and goals. All clients programs can be customized so all obstacles for starting care can be reduced.

  • Why was I charged a lab read fee?

    If any labs are ordered outside of the office based on Dr. Jawad's recommendation and are brought back for him to review, a lab read fee may be charged.

General FAQs

  • How is Dr. Jawad's method different from other practitioners?

    Dr. Jawad's  method addresses the 5 most common and chronic conditions of weight gain, digestive issues, fatigue, depression and hormone imbalances that are typically misunderstood or misdiagnosed by conventional practitioners who attempt to cover up the symptoms and not get to the root cause.



    Dr. Jawad's Method is a lab-based natural health protocol that tests and identifies the presence and quantitative evidence of dysfunction of the various systems in the body. The lab tests are used to determine the required natural support needed to rebalance your body back to its normal state.


  • How long does it take to get results?

    Results vary by each person. Some people feel dramatic improvement within the first month, others may take a bit longer. Our standard programs are for a minimum of 6 months. Remember, your body didn’t fail overnight. Years of stress and illness takes its toll and it takes a proper amount of time to restore. On average it takes one month of repair for each year you’ve suffered from a specific problem.


  • What is Functional Medicine?

    Functional Medicine, rather than targeting individual symptoms, focuses on the optimal functioning of the entire body and its organs. It addresses the underlying causes of disease, using a systems-oriented approach in partnership with understanding the conditions and history in which the disease manifested. Genetic, environmental and lifestyle factors all have a direct influence of long-term health and chronic health issues.

  • How often should I retest?

    While retesting isn’t required, it is recommended that a client retest at the 3-6 month mark to measure improvement and adjust protocols if needed. Once a client has achieved their desired health results, we recommend annual testing to ensure your body systems continue functioning at their best.

  • How long are the wellness programs?

    Initial programs range anywhere from 3-6 months depending on the degree of your health condition.

  • Do I prescribe medication?

    No. I do not prescribe or make recommendations about prescription medications or controlled substances. Your prescribing medical doctor will manage all medications. I use natural, noninvasive methods such as nutritional therapy, herbs, supplements, stress management techniques and lifestyle changes to address the underlying causes of disease and promote optimal function and health.

Costs/Pricing

  • What are late fees?

    If you need to adjust your invoice, don’t worry you will not be charged any late fees as long as you let us know you need to make adjustments in the first 2 business days of receiving it. If you need to delay any of the products or labs (not including consults) we can break them up into separate invoices that can be paid at a later date of your choosing. Labs and supplements will ship once they have been paid.


    The policy is here for a few reasons.


    We always waive late fees as a one time courtesy for new clients. When you read the invoice cover letter that goes out with every emailed invoice, the late fee policy is very transparent. The late fees start 2 business days after the consult and do not apply if you reach out back to the office in the first 2 business days to make any adjustments. If you have reached out to the office within 2 business days and received a late fee, just email us and we can waive it for you.


    1. To make sure we collect payment in a timely manner. In a physical setting, the payment would take place immediately after the consult.

    2. To ensure the timing and sequencing of care in regards to labs, supplements and follow-up consult rescheduling. Also, many clients have information about their invoice top of mind right after their consult, the longer client’s wait to pay, the greater chance they forget why they are being prescribed certain supplements or lab tests in their protocol. This then requires the need to schedule additional follow up consults so the client can be refreshed on the rationale of their protocol.

    3. To prevent staff time from being spent rescheduling, answering questions and accommodating clients who have delayed payment.

    Since we added this policy it solves the issues above.

  • Does he offer any discount if more than one family member signs up to become a client?

    There are no family discounts; however, for couples we can offer joint consultations to cover both people where we do 1.5-2 hours back to back. For children of existing clients the initial consultation can be discounted. Please contact the office for more details.


  • Does my new client consultation fee include follow ups, supplements or lab tests?

    The new client consultation is an assessment of your health and recommendations on what tests are required to understand the state of your body systems. The new client consultation fee does not include any follow ups, test kits or supplements. 

  • What is the average cost of a first appointment including my consultation and labs?

    It depends on how many test kits are recommended (typically 1-4) but we always recommend that if there are any budgetary concerns, clients start with their first test.

  • Does Dr. Jawad take insurance?

    We do not bill insurance companies; it is up to each individual to determine whether their insurance plan provides reimbursement for consultations, supplements and lab tests. Insurance may cover some testing and services but not all. This program in general is considered above the standard of care and therefore elective as far as the insurance industry is concerned. We do everything we can to make sure Functional Medicine is affordable, and available to everyone! All of our patients are working class, normal people who want to get healthy.

  • What type of payments do you accept?

    Methods of payment are: Digital Checks (no mailed checks), Visa, MasterCard, HSA, Flex-savings, Discover or debit card.

  • How much do the wellness programs cost after lab work?

    Depending on the protocol created by Dr. Jawad, supplements will range between $50 to $400 per month and depends how healthy or sick you are at starting the program.  All programs can be customized to the clients needs at the new client consult and follow up consult.

Products/Shipping

  • What shipping method is used for my supplements?

    Orders are shipped by regular USPS, or UPS ground unless faster delivery is requested. If requested, we can also send you the tracking number upon request.


    Dr. Jawad's Method is a lab-based natural health protocol that tests and identifies the presence and quantitative evidence of dysfunction of the various systems in the body. The lab tests are used to determine the required natural support needed to rebalance your body back to its normal state.


  • How soon does my order ship once I place an order?

    Our office ships within 1 business day of payment from your online order unless stated otherwise. This excludes holidays.

    Payment is due at the time of consultation. A late fee of $5 per day will be applied to bills unpaid after 48 hours. This prevents delays in client care.


  • What is the return policy on supplements and/or lab tests?

    Due to the sensitive nature of our products, there are no refunds, credits or returns on supplements or lab testing kits under any circumstances. 

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